Strategic Integrator · Gap Diagnosis · Execution

The most expensive problems are the ones no one’s named yet.

Change is episodic. Integration is continuous. Coherence is enduring. I close the gaps between your strategic intent and the execution – before they show up in your EBITDA.

Available for fractional & interim roles, typically 1, 3, 6 months, remote

Sayre Darling standing, black top, warm smile
Sayre’s ability to cut through the noise to what needs to be done is remarkable. The way I show up has been transformed by my work with her.Leadership Consultant | Partnership Manager
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Years leading corporate communication & large-scale change and crisis
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Years as entrepreneur & business advisor & coach
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Clients served across sectors and industries

Trusted by organizations like

Allina HealthMedtronicAmeriprise Financial ServicesBlue Cross Blue Shield of MinnesotaPearsonBellevue UniversityAAMVALakeview Medical CenterAlzheimer’s Association

The gap between strategic intent & operational reality

Your strategy was solid. The leadership team was aligned. Execution started strong. Then…

  • Execution begins to drift.
  • Meetings multiply, yet the same issues keep resurfacing.
  • Competing pet projects become labeled “additional priorities.”
  • Work-arounds become the only way work gets done.
  • Adoption stalls.
  • Fatigue sets in… and momentum begins to break down.

Strategy matters. Execution matters. But neither succeeds unless leaders understand how the execution occurs, the necessary work arounds and underlying issues.

Gaps rarely appear overnight. They are a result of growth where stop-gap measures make up for staffing changes, or outdated processes; where decisions are unchallenged and rest on convenient, age-old assumptions, yet create friction everyone accepts. Over time, gaps grow, requiring more time and resources to work around the gap.

When EBITDA reflects the problem, it has already had months to grow into habitual thinking and behavior.

Dashboards, reports and meetings can point to a problem; but they can’t point to what the problem is. That’s where I come in.

How I help

Four ways to close the gap

Programs and services customized to your industry and unique situation: Executive Roundtables | Working Sessions, Assessments, Diagnoses, Facilitations for Difficult Situations and Contentious Working Relationships, Customized & Integrated Solutions.

01

Executive Advisor & Leadership Confidante

Systems thinking, bringing an external perspective to identifying where your strategy, process, tools, leadership behavior, manager capability, and daily execution are no longer moving together – and closing those gaps before they become expensive.

02

Leadership Team Coaching & Development

Proven problem solver, working in the gaps between executive advisor and middle managers with a deep understanding of how to create coherence within the chain of command.

03

Strategic Focus & Execution Alignment

A robust tool kit of future-ready strategies and process/system alignment tactics to support adaptation and evolution of how work gets done, strengthening executives’ ability to lead during change, and increasing middle management’s change capacity and competencies.

04

Organizational Change & Transition Consulting

Provide tools, templates and thought leadership so you can update your work processes so you can confidently focus on your future plans, minimize new or recurring gaps, troubleshoot execution before full-scale implementation, and cope with the unexpected. The benefits of this process are fully integrated into employee satisfaction, customer experience, and brand.

Benefits For Executives

Have greater confidence that your leadership narrative is aligned with the operational realities, minimize | eliminate friction that creates organizational drag.

Benefits For Middle Managers

Increased coherence in your team’s ability to execute, reduced friction, fewer | eliminate frustrating and costly work-arounds, and increased team confidence and engagement to lean into change.

A clear path in

How an engagement works

No 40-slide proposals. Find and surface the friction, name the downstream impact, identify costs of the workaround, align the team. Lay out the process, timeline, required participation of executives and team.

01

See the gap

30-minute conversations with key leaders and team members to identify source(s) of the disconnect, impact of closing the gap, identify downstream impact, and needed change in perspective and processes.

02

Align the leaders

Align the leaders and the middle manager leaders owning the execution on one vision, purpose, required changes, real clarity, honest view of capacity, and commitment to sustainable changes to close the gap.

03

Embed the change

Fractional or interim support, typically 3–6 months and remote, to keep the plan prioritized, troubleshoot execution, and build the change capability that stays after I leave.

Results

Work that moved organizations

Selected from 100+ engagements across healthcare, financial services, technology and higher education.

Insurance

Repositioned as a Value-Added Reseller

Repositioned MMIHC Technology Solutions, a wholly owned company of Midwest Medical Insurance Company, as a Value-Added Reseller of NexGen electronic medical records from selling the technology solution in an insurance sales model.

MedtronicMedical Devices

Service consolidation across the Americas

Led change strategy and communications for consolidating multiple Customer Care Service Centers across Canada, the US, and Latin America as part of an Operational Excellence Initiative.

Bellevue UniversityHigher Education

“Smoothest change implementation to date”

Change leadership for a university-wide LMS upgrade, recognized by the President as their “smoothest change implementation to date.”

After more than six years of continuous growth, we needed to make strategic moves to capitalize on our accomplishments – and we needed to make them fast, without slowing day-to-day operations. Sayre gave us the know-how, the tools, and the implementation plan to change our business for the better. Sayre even helped us make changes that we would have missed on our own.
Independent Financial Planners
Sayre Darling, portrait

Meet Sayre

I thrive at the edge of leadership, change, and new possibilities.

My philosophy is that unexpected opportunities come with every change. For 30 years I have been turning change into growth with C-suite executives, senior leaders, and middle managers in mid-cap companies.

The gap between strategic intent and organizational reality is what I close.

  • The calm in the storm
  • Quickly to the heart of the matter
  • Clarity and focus
  • Breakthrough ideas
  • Things done, results delivered
  • Turbulence to calm
Connect on LinkedIn

Insights

Perspectives for future-focused leaders

Articles, interviews, and a newsletter on leading change.

Questions

Before you book

What does a fractional or interim engagement look like?

Dedicated engagement to identify the gap, the source of the gap and its downstream impact; create and implement a solution to the gap that optimizes structures, processes, and closes the gap within the execution team, and between the C-Suite executives responsible for the strategy. Typically, 3–6 months, remote.

We already have a strategy. Why would we need this?

Strategy and execution both matter, but neither succeeds unless leaders understand the disconnects between the strategy and the individuals responsible for execution.

What formats do you work in?

Working in a fractional role, consulting engagements, execution leads and/or team facilitation & coaching, 1:1 and on-call coaching. Every engagement is customized.

Which industries do you know best?

Deep experience across complex, regulated, and mission-driven sectors: healthcare, insurance, financial services, technology, higher education, and professional services – consulting and creative firms. Client list available upon request.

What happens on the first call?

A 30-45 minute conversation about where results fall short, and where you think execution is drifting. You’ll leave with at least one useful observation/reframe, whether or not we work together.

Let’s talk

When the cost of the disconnect can’t be ignored any further… let’s talk.

Book a 30-minute conversation. No pitch deck and no obligation. An honest look at where the gap is growing.